You flushed, and the shower drain in the basement started gurgling. Minutes later, raw sewage was coming up through the floor drain and both toilets. This is Category 3 blackwater, loaded with bacteria and viruses, and it is not something to mop up with household cleaners.
Free referral to independent, licensed and insured local pros. Zip codes served include 10169 10168 10167 10165 10162 10282 10280 10040 10044 10271 10279 10278 10075 10103 10028 10029 10026 10027 10024 10025 10022 10023 10020 10021 10152 10153 10154 10128 10004 10005 10006 10007 10001 10002 10003 10009 10170 10171 10172 10173 10174 10177 10039 10038 10035 10034 10037 10036 10031 10030 10033 10032 10065 10069 10199 10119 10115 10112 10110 10111 10019 10018 10013 10012 10011 10010 10017 10016 10014 10008 10041 10043 10055 10060 10081 10087 10090 10101 10102 10104 10105 10106 10107 10108 10109 10113 10114 10116 10117 10118 10120 10121 10122 10123 10124 10125 10126 10129 10130 10131 10132 10133 10138 10150 10151 10155 10156 10157 10158 10159 10160 10163 10164 10166 10175 10176 10178 10179 10185 10203 10211 10212 10213 10242 10249 10256 10258 10259 10260 10261 10265 10268 10269 10270 10273 10274 10275 10276 10277 10281 10285 10286.

We are a referral line, not a contractor. Calls are routed to independent local pros around Manhattan who handle biohazard sewage cleanup, not just clean-water leaks.
Crews wear disposable coveralls, nitrile gloves, rubber boots, eye protection, and respirators so pathogens do not leave the work area on their clothes.
Containment walls and HEPA filtration keep sewage odors and particles from spreading through the house.
Each contractor carries independent licensing and insurance. Ask for proof before work begins, especially for biohazard work.
You get a written estimate that covers removal, disinfection, and drying before work starts.

Proper sewage remediation is methodical. Contamination is removed, every surface is disinfected, and only then does drying begin.

Sewage is pumped and vacuumed out with equipment reserved for contaminated water, then disposed of properly.
Anything porous that absorbed sewage, like carpet, drywall, and insulation, is removed and bagged.
Hard surfaces are scrubbed, then treated with EPA-registered disinfectants left on for the full contact time listed on the label.
Air scrubbers and odor treatments clear the smell so it does not return once the area dries.
Some contractors use ATP surface testing to confirm cleaning worked. Then drying equipment runs until materials read dry.
Call +1-877-637-9008, describe where sewage is coming up, and confirm everyone has stopped using water in the house.
A local contractor calls back with an arrival window and reminds you to keep everyone away from the contaminated area.
The pro sets up containment, assesses how far contamination reached, and gives you a written estimate before removal begins.
Sewage and damaged materials come out, everything is sanitized and dried, and you will be pointed to a plumber if the line needs work.
Stop using water and keep everyone away. Help can be on the way now.
Main line backed up into the basement shower and floor drain. The crew showed up in full suits, sealed off the basement, and cleaned it like a hospital. No smell after they left.
Carmen E.Main line backup, basementThey explained why the carpet and bottom of the drywall had to go. Not what I wanted to hear, but it made sense once they mentioned what is in sewage.
Steve R.Toilet overflow into finished roomWith kids in the house, I wanted it contained. The plastic barrier and air scrubber kept it all downstairs.
Jenna P.Sewage backup, family homeThey recommended a plumber to camera the line afterward. Turned out to be tree roots. Glad we found it.
Omar H.Recurring sewer backup

It is Category 3, meaning grossly contaminated. That category triggers full biohazard protocols.
Small, contained jobs may be fine. For large backups or vulnerable family members, staying elsewhere is often safer.
Tiny spills on tile may be manageable with protection. Anything soaked into carpet or walls should be handled by a pro.
Often only with a sewer backup add-on. Your agent can tell you what your policy includes.
Tree roots, grease clogs, damaged pipes, and city sewer overloads are the usual culprits.
No. A Water Damage is a free referral service connecting you with independent, licensed and insured local contractors who do the work and bill you directly.

Independent sewage cleanup contractors in the network serve Manhattan, NY and nearby zip codes like 10169 10168 10167 10165 10162 10282 10280 10040 10044 10271 10279 10278 10075 10103 10028 10029 10026 10027 10024 10025 10022 10023 10020 10021 10152 10153 10154 10128 10004 10005 10006 10007 10001 10002 10003 10009 10170 10171 10172 10173 10174 10177 10039 10038 10035 10034 10037 10036 10031 10030 10033 10032 10065 10069 10199 10119 10115 10112 10110 10111 10019 10018 10013 10012 10011 10010 10017 10016 10014 10008 10041 10043 10055 10060 10081 10087 10090 10101 10102 10104 10105 10106 10107 10108 10109 10113 10114 10116 10117 10118 10120 10121 10122 10123 10124 10125 10126 10129 10130 10131 10132 10133 10138 10150 10151 10155 10156 10157 10158 10159 10160 10163 10164 10166 10175 10176 10178 10179 10185 10203 10211 10212 10213 10242 10249 10256 10258 10259 10260 10261 10265 10268 10269 10270 10273 10274 10275 10276 10277 10281 10285 10286.
See nearby cities in the list below.
