You flushed, and the shower drain in the basement started gurgling. Minutes later, raw sewage was coming up through the floor drain and both toilets. This is Category 3 blackwater, loaded with bacteria and viruses, and it is not something to mop up with household cleaners.
One free call connects you with an independent local specialist. Areas served include zip codes 50309 50314 50315 50316 50317 50310 50312 50313 50319 50321 50320 50311 50301 50302 50303 50304 50305 50306 50307 50308 50318 50328 50329 50330 50331 50332 50335 50340 50380 50381 50391 50392 50393 50394 50395 50396 50936 50940 50947 50950 50980 50981 50982 50983.

We are a referral line, not a contractor. Calls are routed to independent local pros around Des Moines who handle biohazard sewage cleanup, not just clean-water leaks.
Expect Tyvek-style suits, respirators, and gloves. Contaminants stay in the work zone, not tracked through your home.
Containment walls and HEPA filtration keep sewage odors and particles from spreading through the house.
Each contractor carries independent licensing and insurance. Ask for proof before work begins, especially for biohazard work.
You get a written estimate that covers removal, disinfection, and drying before work starts.

Proper sewage remediation is methodical. Contamination is removed, every surface is disinfected, and only then does drying begin.

Sewage is pumped and vacuumed out with equipment reserved for contaminated water, then disposed of properly.
Anything porous that absorbed sewage, like carpet, drywall, and insulation, is removed and bagged.
Concrete, framing, and tile are cleaned and disinfected with EPA-registered products at the correct dwell time.
Air scrubbers and odor treatments clear the smell so it does not return once the area dries.
Cleanliness is checked, sometimes with ATP swab testing, before drying gets the area ready for rebuild.
Tell dispatch which drains are backing up and how far the sewage spread.
You will get an arrival time and safety reminders while the crew is on the way.
Containment goes up first, then the pro maps the contamination and provides a written quote.
Contaminated materials are removed, surfaces disinfected, odors treated, and the area dried. The contractor may recommend a plumber to clear or camera the main line.
Raw sewage is a health risk. Get a protected crew out fast.
Main line backed up into the basement shower and floor drain. The crew showed up in full suits, sealed off the basement, and cleaned it like a hospital. No smell after they left.
Carmen E.Main line backup, basementHonest about what had to be thrown away and why. I appreciated the explanation.
Steve R.Toilet overflow into finished roomI have little kids, so I was worried. They set up an air scrubber and plastic walls so nothing spread upstairs.
Jenna P.Sewage backup, family homeAfter cleanup, they suggested a camera inspection. Tree roots in the main line, now fixed.
Omar H.Recurring sewer backup

Sewage is Category 3 water, the most contaminated class. It contains bacteria, viruses, and parasites and requires protective gear, removal of porous materials, and disinfection.
Small, contained jobs may be fine. For large backups or vulnerable family members, staying elsewhere is often safer.
A very small hard-surface spill can be cleaned with gloves, boots, and a disinfectant. If sewage reached carpet, drywall, or a large area, professional cleanup is the safer choice.
Often only with a sewer backup add-on. Your agent can tell you what your policy includes.
Common causes include tree roots in the main line, grease buildup, collapsed or bellied pipes, and municipal sewer overloads during heavy rain.
No. We connect you with independent local pros. Verify their license and insurance before work starts.

Independent sewage cleanup contractors in the network serve Des Moines, IA and nearby zip codes like 50309 50314 50315 50316 50317 50310 50312 50313 50319 50321 50320 50311 50301 50302 50303 50304 50305 50306 50307 50308 50318 50328 50329 50330 50331 50332 50335 50340 50380 50381 50391 50392 50393 50394 50395 50396 50936 50940 50947 50950 50980 50981 50982 50983.
Nearby cities are listed below.
