You flushed, and the shower drain in the basement started gurgling. Minutes later, raw sewage was coming up through the floor drain and both toilets. This is Category 3 blackwater, loaded with bacteria and viruses, and it is not something to mop up with household cleaners.
One free call connects you with an independent local specialist. Areas served include zip codes 46835 46818 46814 46815 46816 46825 46845 46803 46802 46807 46806 46805 46804 46809 46808 46801 46850 46851 46852 46853 46854 46855 46856 46857 46858 46859 46860 46861 46862 46863 46864 46865 46866 46867 46868 46869 46885 46895 46897.

We are a referral line, not a contractor. Calls are routed to independent local pros around Fort Wayne who handle biohazard sewage cleanup, not just clean-water leaks.
Crews wear disposable coveralls, nitrile gloves, rubber boots, eye protection, and respirators so pathogens do not leave the work area on their clothes.
Containment walls and HEPA filtration keep sewage odors and particles from spreading through the house.
Each contractor carries independent licensing and insurance. Ask for proof before work begins, especially for biohazard work.
You get a written estimate that covers removal, disinfection, and drying before work starts.

Sewage cleanup follows a strict order: contain, remove, clean, disinfect, verify, then dry. Skipping a step can leave pathogens behind long after the smell is gone.

Sewage is pumped and vacuumed out with equipment reserved for contaminated water, then disposed of properly.
Anything porous that absorbed sewage, like carpet, drywall, and insulation, is removed and bagged.
Concrete, framing, and tile are cleaned and disinfected with EPA-registered products at the correct dwell time.
Air scrubbers and odor treatments clear the smell so it does not return once the area dries.
Cleanliness is checked, sometimes with ATP swab testing, before drying gets the area ready for rebuild.
Tell dispatch which drains are backing up and how far the sewage spread.
You will get an arrival time and safety reminders while the crew is on the way.
Containment goes up first, then the pro maps the contamination and provides a written quote.
Sewage and damaged materials come out, everything is sanitized and dried, and you will be pointed to a plumber if the line needs work.
Raw sewage is a health risk. Get a protected crew out fast.
Our main line backed up into the basement. They sealed it off, suited up, removed everything contaminated, and the smell was completely gone.
Carmen E.Main line backup, basementHonest about what had to be thrown away and why. I appreciated the explanation.
Steve R.Toilet overflow into finished roomWith kids in the house, I wanted it contained. The plastic barrier and air scrubber kept it all downstairs.
Jenna P.Sewage backup, family homeAfter cleanup, they suggested a camera inspection. Tree roots in the main line, now fixed.
Omar H.Recurring sewer backup

It is Category 3, meaning grossly contaminated. That category triggers full biohazard protocols.
It depends on the size of the backup and where it is. Small contained areas may be fine with containment in place. Large backups, or households with infants, elderly, or immune-compromised people, often warrant staying elsewhere.
Tiny spills on tile may be manageable with protection. Anything soaked into carpet or walls should be handled by a pro.
Many standard policies exclude sewer backup unless you have a specific sewer or drain backup endorsement. Check your policy with your agent.
Tree roots, grease clogs, damaged pipes, and city sewer overloads are the usual culprits.
No. A Water Damage is a free referral service connecting you with independent, licensed and insured local contractors who do the work and bill you directly.

Calls from Fort Wayne and zip codes such as 46835 46818 46814 46815 46816 46825 46845 46803 46802 46807 46806 46805 46804 46809 46808 46801 46850 46851 46852 46853 46854 46855 46856 46857 46858 46859 46860 46861 46862 46863 46864 46865 46866 46867 46868 46869 46885 46895 46897 are routed to local biohazard-equipped pros.
Nearby cities are listed below.
