You flushed, and the shower drain in the basement started gurgling. Minutes later, raw sewage was coming up through the floor drain and both toilets. This is Category 3 blackwater, loaded with bacteria and viruses, and it is not something to mop up with household cleaners.
One free call connects you with an independent local specialist. Areas served include zip codes 33898 33853 33859.

We are a referral line, not a contractor. Calls are routed to independent local pros around Lake Wales who handle biohazard sewage cleanup, not just clean-water leaks.
Expect Tyvek-style suits, respirators, and gloves. Contaminants stay in the work zone, not tracked through your home.
Containment walls and HEPA filtration keep sewage odors and particles from spreading through the house.
Confirm license and insurance on arrival. Biohazard jobs should only go to properly insured pros.
You get a written estimate that covers removal, disinfection, and drying before work starts.

Sewage cleanup follows a strict order: contain, remove, clean, disinfect, verify, then dry. Skipping a step can leave pathogens behind long after the smell is gone.

Liquid sewage and solids are extracted with dedicated equipment and disposed of according to local rules, not dumped down another drain.
Anything porous that absorbed sewage, like carpet, drywall, and insulation, is removed and bagged.
Hard surfaces are scrubbed, then treated with EPA-registered disinfectants left on for the full contact time listed on the label.
Air scrubbers and odor treatments clear the smell so it does not return once the area dries.
Some contractors use ATP surface testing to confirm cleaning worked. Then drying equipment runs until materials read dry.
Tell dispatch which drains are backing up and how far the sewage spread.
You will get an arrival time and safety reminders while the crew is on the way.
The pro sets up containment, assesses how far contamination reached, and gives you a written estimate before removal begins.
Contaminated materials are removed, surfaces disinfected, odors treated, and the area dried. The contractor may recommend a plumber to clear or camera the main line.
Raw sewage is a health risk. Get a protected crew out fast.
Our main line backed up into the basement. They sealed it off, suited up, removed everything contaminated, and the smell was completely gone.
Carmen E.Main line backup, basementThey explained why the carpet and bottom of the drywall had to go. Not what I wanted to hear, but it made sense once they mentioned what is in sewage.
Steve R.Toilet overflow into finished roomI have little kids, so I was worried. They set up an air scrubber and plastic walls so nothing spread upstairs.
Jenna P.Sewage backup, family homeAfter cleanup, they suggested a camera inspection. Tree roots in the main line, now fixed.
Omar H.Recurring sewer backup

Sewage is Category 3 water, the most contaminated class. It contains bacteria, viruses, and parasites and requires protective gear, removal of porous materials, and disinfection.
It depends on the size of the backup and where it is. Small contained areas may be fine with containment in place. Large backups, or households with infants, elderly, or immune-compromised people, often warrant staying elsewhere.
A very small hard-surface spill can be cleaned with gloves, boots, and a disinfectant. If sewage reached carpet, drywall, or a large area, professional cleanup is the safer choice.
Many standard policies exclude sewer backup unless you have a specific sewer or drain backup endorsement. Check your policy with your agent.
Common causes include tree roots in the main line, grease buildup, collapsed or bellied pipes, and municipal sewer overloads during heavy rain.
No. A Water Damage is a free referral service connecting you with independent, licensed and insured local contractors who do the work and bill you directly.

Independent sewage cleanup contractors in the network serve Lake Wales, FL and nearby zip codes like 33898 33853 33859.
Nearby cities are listed below.
